The old business saying goes, “You should leave your personal life at the door.” In any company that values its people, however, that suggestion is ridiculous. Business is personal. After all, what is more personal than the work you commit yourself to every day?
Many of us have found ourselves with extra time on our hands as we stay inside in order to flatten the curve. It’s the perfect time to get some reading done. Here are a few books that will truly keep your attention and that have really resonated with me. These books showcase some great advice regarding developing leadership, instilling a customer service culture in your company, and the best mindset to adopt when approaching your business.
Heraclitus, the Greek philosopher said “Character is Destiny”. How you act now will be remembered for a long time and will shape your company into the future. Your team is looking to you to lead them through this crisis. Anything less is undeserving of them following you anywhere.
When you hire the wrong people, you wind up chasing them throughout the day to find out why they came in late that morning, took a long lunch or whether or not they are doing their job right. You are managing them.
Since writing the book, I have been asked many times about the different books that were the strongest influence on how we grew our firm and shaped our culture. Culture is growth. I talk about a lot of books and writers in The Case for Culture.